Refund & Replacement

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Frequently Asked Questions

What types of smartwatches do you offer?

We offer a wide range of smartwatches including fitness trackers, hybrid smartwatches, and luxury smartwatches, catering to various needs and preferences.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, net banking, UPI, and popular digital wallets.

Do you offer international shipping?

Currently, we only ship within India. We are working on expanding our shipping options to include international destinations in the future.

What is your return policy?

We offer a 14-day return policy on all our products. If you’re not satisfied with your purchase, you can return it within 14 days for a full refund or exchange.

Do your smartwatches come with a warranty?

Yes, all our smartwatches come with a manufacturer's warranty. The warranty period varies by product and brand.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.

Do you offer customer support?

Yes, our customer support team is available to assist you. You can contact us via email at support@uniswatches.in.

How can I care for my smartwatch?

To care for your smartwatch, avoid exposing it to extreme temperatures, moisture, and direct sunlight for extended periods. Clean it regularly with a soft, dry cloth and follow any specific care instructions provided by the manufacturer.

Can I return a smartwatch if it has been used?

We accept returns for used smartwatches as long as they are in good condition, include all original accessories, and are returned within the 14-day return period.

How do I choose the right smartwatch for me?

Consider your needs such as fitness tracking, notifications, battery life, and design. Our product descriptions and customer reviews can help you make an informed decision. You can also contact our support team for personalized recommendations.